Review your current condition
We first review your symptoms, their course, current medications, and the reason for consultation.
Remote Consultation A long-standing problem
A long-standing problem
doesn't have to wait just because we're far away
Our remote consultations aren't just about mailing you medicine. We talk with you by phone, find out what's causing the problem, prescribe accordingly and follow your progress.
🏥 Visiting in person comes first
Seeing and examining you in person is the most accurate.
If you're able to come in, we recommend visiting at least once.
📱 Who we see by phone
- ✓ People outside Daegu who find it hard to travel here
- ✓ People with limited mobility, or who find it hard to make time
- ✓ Long-standing problems that need steady, ongoing care
Before your consultation
We first determine whether in-person or remote care is appropriate
A clinician reviews your request and current condition before recommending how to proceed.Choose the appropriate format
We recommend an in-person visit when an examination, test, or procedure is needed; otherwise, we explain the remote-care steps.
Request helpful records if needed
We may ask only for useful items such as prior test results, medical records, prescriptions, or symptom photos.
You may submit a request even if you have no test records. We ask for documents only when they help assess remote-care suitability or plan your care.
What we can care for remotely
Treatment that rebalances the body with herbal medicine can be continued through phone consultations.
The four areas below fall into this group.
01
Digestion
Acid reflux, chronic indigestion, heartburn, bloating
These are symptoms where the discomfort is clearly located and steady, ongoing care matters.
02
Mental well-being
Insomnia, trouble falling asleep, waking often during the night, feeling on edge
We ask about when you sleep and how you spend your day as we continue care.
03
Weight management
Herbal medicine for weight loss, eating-habit counseling
Body composition and foot pressure tests require a visit, but herbal medicine can be continued by phone.
04
Children's growth
Children's growth, picky eaters, children who get sick often
Bone age and predicted height tests require a visit, but herbal medicine can be continued by phone.
Treatment Process
From request to delivery
1
Send us an inquiry
Please include a time
when we can reach you.
2
We review what you wrote
We first look at when and how your discomfort began,
and whether you've been taking any medication.
3
We talk with you by phone
We check your height and weight, eating habits, the medicines you've taken
and how you responded to them.
4
We prescribe and ship to your home
Even for the same symptoms, a different body condition means a different prescription.
We send the prepared herbal medicine by courier.
5
We follow up while you're taking it
If anything feels off, please let us know by phone.
We adjust as we watch your progress.
Frequently asked questions
Q. Can I do this by phone even if it's my first time?
A. It depends on your condition. After talking with you by phone, we'll tell you whether remote care is fine or whether it's better to come in once. If your condition needs a visit, we'll tell you so.
Q. How do I receive the herbal medicine?
A. We prepare the prescribed herbal medicine and ship it to your home by courier. We'll let you know during the consultation how long delivery takes.
질문 2개 더 보기 접기
Q. Is a phone consultation as accurate as an in-person one?
A. Things that can only be found by touch can't be checked over the phone. So we check what we can learn by asking that much more carefully. If your condition is hard to judge, we'll recommend a visit.
Q. I'm taking other medication right now. Is that okay?
A. During the consultation, we ask about the medicines you take and how your body was doing at the time. We prescribe based on that, so please tell us about every medicine you're taking.
Contact Us
Have questions?
We're here to help.
053-716-1175
평일(월~금) 10:00~20:30 / 주말·공휴일 09:00~16:00
점심시간(평일) 13:00 - 14:00 / 점심시간(주말·공휴일) 13:00 - 13:30
If you'd like a phone consultation
Send us an inquiry and we'll call you at a time that works for you.
Refund Policy
Once prescription and preparation have begun, cancellations due to change of mind may be difficult. Please check the refund policy page for more details.
View Refund Policy →